![]() in March 2020, customer satisfaction for the Accommodation and Food Services sector had fallen 1.3% overall to a score of 77.9 (out of 100). According to surveys conducted from April 2019 to the start of the pandemic in the U.S. However, ACSI reported that even before the pandemic in the U.S., customer satisfaction in all restaurant categories was falling. Whether some of that decline is due to ebbing customer satisfaction is unclear. from March to May of this year, restaurants bled $120 billion in sales as pandemic-related social distancing and mandatory lockdowns upended the industry. ![]() But amidst all the competitive place-trading, was also the dismal news that overall in the U.S. ![]() ![]() Dunkin' dunked over Starbucks tp tale the top coffee spot, while Domino's pushed Papa John's down to second in the pizza race, according to the latest American Customer Satisfaction Index report for 2019-2020. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |